Like with many things, you get what you pay for when it comes to staying in a hotel. Websites like Hotels.com are the perfect loophole in this rule, and they can help you find classy rooms at two-star prices.
Once you find a hotel that interests you, you want to browse through the hotel profile to learn its finer details. The hotel profile page displays the most important information at the top. Without even scrolling, you can see images of the hotel and room, star rating, a map of the city with the hotel marked and customer reviews. In addition to Hotels.com reviews, you can also view TripAdvisor reviews and ratings. From the same page, you can share, email or save the hotels that interest you most.
Hotels.com lists multiple rooms available in the hotel on the profile page as well. This is a good feature if you plan to book multiple rooms or simply want to see your options. Often, this is where you can choose from double-bed rooms or opt for the comfortable king-size option. In the individual room descriptions, you can explore the hotel’s featured amenities, like Wi-Fi, dining options and occupancy.
One interesting feature of Hotels.com is that you can opt to pay online or pay at the hotel. Online payment is best for foreign travel because you can use your local currency or use a Hotels.com gift card. If you’re a frequent traveler, this method earns Welcome Rewards, the loyalty program from the site. Paying in person for the hotel has its advantages too. Opting to pay for a particularly expensive hotel later allows you to save up for any extra expenses or luxuries. However, if you take this option, you’ll have to pay in the hotel’s local currency, a possible problem if you aren’t travelling domestically. It only takes a few moments to book a hotel on this site. All you need to do is provide standard information such as your name, room preferences and card information. Hotels.com takes credit and debit cards, PayPal, Google Wallet, and gift cards.
Hotels.com focuses on hotels, giving you extensive sorting features, affordable prices and plenty of support options to help you book a dream room.
Other than the sales number at the top of the page, finding support beyond FAQs takes a little digging.